Service Planning

YRT/Viva Service Planning includes the design, planning and monitoring of new routes and existing services. Extensive research, analysis and field investigations are conducted in order to build an innovative, reliable and customer-focused transit system for York Region.

For information on upcoming service adjustments, visit our future service changes page. 

 

What's ahead for the next five years 

The YRT/Viva Five-Year Service and Operational Plan (2011-2015) will focus on:

  • Ridership management (retain and increase ridership)
  • VivaNext construction mitigation (rapidways and Spadina Subway Extension)
  • Transit service guidelines
  • Rapid Transit readiness (i.e. operating along rapidways and connecting YRT/Viva services to future Spadina Subway Extension subway stations in York Region)

Click here for more information regarding this plan. (10 MB)

 

2012 proposed initiatives

For more information regarding this plan, please click on the following links:

  1. 2012 Service Plan - Chapter 1 - 7 (12 MB)
  2. 2012 Service Plan - Appendix A 
  3. 2012 Service Plan - Appendix B (part 1) (7 MB)
  4. 2012 Service Plan - Appendix B (part 2) (11 MB)
  5. 2012 Service Plan - Appendix C and D (1 MB)

2013 proposed initiatives

For more information regarding this plan, please click on the following links:

  1. 2013 Service Plan - Planning for the future, Service Subsidy, Net Cost Per Passenger, Georgina,
    East Gwillimbury and Newmarket     (3 MB)
  2. 2013 Service Plan - Aurora (2 MB)
  3. 2013 Service Plan - Richmond Hill and Markham (8 MB)
  4. 2013 Service Plan - Markham, Vaughan and Richmond Hill (8 MB)
  5. 2013 Service Plan - Markham (3 MB)
  6. 2013 Service Plan - Vaughan (14 MB)

Public Information Centres

Every year, YRT/Viva hosts Public Information Centres (PICs) so we can hear what you have to say. Your feedback helps us complete our annual review of transit services, which is intended to help us build an innovative, reliable and customer-focused transit system for York Region. 

PICs allow you the opportunity to gain a better understanding of YRT/Viva's operations and proposed plans for the upcoming year. You can also ask questions and discuss proposed plans directly with YRT/Viva staff.

We want to hear what you have to say about the following:

  • Do the proposed plans meet your needs?
  • Is the current level of service adequate?
  • What improvements would you suggest?

Upcoming Public Information Centres

YRT/Viva invites you to attend an upcoming Public Information Centre (PIC). Come to any of the following PICs and offer your input for the 2013 YRT/Viva Annual Service Plan. Your feedback will help shape the future of public transit in York Region.

Date Location Municipality 

March 28
4 p.m. to 7 p.m.

Aurora Public Library (front lobby)
15145 Yonge Street, Aurora, Ontario  L4G 1M1		Town of Aurora
March 29
4 p.m. to 7 p.m.		Markville Mall (entrance 6, upper level)
5000 Highway 7, Markham, Ontario  L3R 4M9		Town of Markham
April 3
4 p.m. to 7 p.m.		Newmarket GO Bus Terminal
320 Eagle Street West, Newmarket, Ontario  L3Y 7M9		Town of Newmarket
April 4
4 p.m. to 7 p.m.		Vaughan Mills Mall (entrance 4)
1 Bass Pro Mills Drive, Vaughan, Ontario  L4K 5W4		City of Vaughan
April 11
5 p.m. to 7 p.m.		King Public Library
1970 King Road, King City, Ontario  L7B 1A6		Township of King
April 17
5 p.m. to 7 p.m.		East Gwillimbury Sports Complex (arena lobby)
1914 Mt. Albert Road, Sharon, Ontario  L0G 1V0		Town of East Gwillimbury
April 23
5 p.m. to 7 p.m.		Lebovic Leisure Community Centre (east lobby)
30 Burkholder Street, Stouffville, Ontario  L4A 4K1		Town of Whitchurch-Stouffville
April 25
4 p.m. to 7 p.m.		Richmond Hill Centre Bus Terminal
8675 Yonge Street, Richmond Hill, Ontario		Town of Richmond Hill
April 26
5 p.m. to 7 p.m.		Georgina Keswick Public Library (main lobby)
90 Wexford Drive, Keswick, Ontario  L4P 3P7		Town of Georgina  

Note: Sign language interpreter services will be available at each location. 

Draft 2013 service initiatives can be viewed on this page under 2013 proposed initiatives. Those who are unable to attend a PIC in person are encouraged to provide comments by email to transitinfo@york.ca

 

Ridership statistics

Ridership statistics are available for conventional (YRT/Viva) and specialized (Mobility Plus) services.

Conventional (YRT/Viva) transit ridership statistics - February 2012 (PDF)

Specialized (Mobility Plus) ridership statistics  - February 2012 (PDF)

 

VivaNext

VivaNext is the next generation of rapid transit in York Region. VivaNext plans for a modern, rapid transit system include rapidways (dedicated transit lanes), subway service and mixed-use transit/pedestrian-friendly centres.

Visit vivanext.com for the latest developments, construction updates and more.

 

Transit Service Guidelines

YRT/Viva's Transit Service Guidelines are intended to make the services that we provide comfortable, convenient and easy to use for customers, and to ensure that services are designed to be reliable, safe and efficient.

Download Transit Service Guidelines (3 MB PDF) 

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