Contact YRT/Viva
Have a question or comment? Then connect with us by filling out our online feedback form or using the information provided below. Please note that we will respond to email inquiries within three business days.
Email: transitinfo@york.ca (If you have a spam filter, our response may end up in your junk mail folder. Add transitinfo@york.ca to your address book to ensure you receive our response.)
Mailing Address
York Region Transit
50 High Tech Road, 5th Floor
Richmond Hill, Ontario L4B 4N7
Telephone
Telephone (local): 905-762-2100
Telephone (toll free): 1-866-MOVE YRT (668-3978)
Hours of Operation
Call Centre:
7:00 am - 7:00 pm (Monday - Friday)
8:30 am - 4:30 pm (Saturday, Sunday & Holidays)
Office:
8:30 am - 4:30 pm (Monday - Friday)
TTY for the deaf or hard-of-hearing callers
TTY (local): 905-881-5167
TTY (toll free): 1-866-276-7478
Contact YRT Mobility Plus
You can fill out our online feedback form or contact us using the information provided below.
Mailing Address
YRT Mobility Plus
50 High Tech Road, 5th Floor
Richmond Hill, Ontario L4B 4N7
Telephone
Telephone (local): 905-762-2112
Telephone (toll free): 1-866-744-1119
Fax: 905-762-2110
Hours of Operation
Call Centre
Monday to Friday: 6:00 am - midnight*
*No bookings after 7:00 pm, confirmations only
Saturday, Sundays & Holidays: 8:30 am - 10:00 pm**
**Holidays are for confirmations of booking and general inquiries only
Office
Monday to Friday: 8:30 am - 4:30 pm
TTY for the deaf or hard-of-hearing callers:
TTY (local): 905-881-5872
TTY (toll free): 1-866-276-7479
For information on connecting services, click on one of the links below.